5.6.3.1 Manage Meters : Brief Description : Actors/Roles

Actors/Roles
The Manage Items business process involves the following actors and roles:
CSR: CSR or Authorized User of the Customer Care and Billing application.
CC&B: The Customer Care and Billing application. Steps per formed by this actor/role are per formed automatically by the application, without the need for user initiation or intervention.
Third Party: Third Party application or User that can request to add and/or maintain meter or item data.

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